Staff Meetings

They’re expensive.
They’re time consuming.
They’re boring.
They’re never-ending.
They’re painfully early.

Right?

Well, not necessarily...

My staff meetings are short, sweet, to the point, and they’re engaging.  I’m not interested in standing up at a podium and bellowing at my staff like peons.  We’re all here to openly discuss our current standings, praise our accomplishments, acknowledge our failures, and make any necessary adjustments to continually improve ourselves, our product, our customer service, and our brand.

We always have and have always had open communication with the entire staff.  They’re encouraged to give input and in turn we’re able to address key issues promptly and implement quick and swift changes.

Everyone including the owners are given weekly “To Do’s” and held accountable for them.  Anything from painting stairs or a cleaning project to more Facebook posts and new product and uniform ideas.

But it ain't free.  Bringing in our team every Friday for a couple of hours costs money.  So it’s important to use this time wisely and productively.  It has the potential to be one of the most productive times during your week.  You know the Power of One Hour.

Keeping everyone in the loop makes everyone feel involved and gives a sense of pride over the store.  I want that.  I want my staff to have a sense of ownership.  Therefore every member of the team has a personal stake in our continued improvement.

If everyone had a sense of ownership at his or her jobs, businesses would be more successful.  And we want to be the most successful of them all.